Quality Assurance
Returns & Replacements
Because spices are consumable, aroma-sealed food items, returns are regulated to ensure absolute safety and food hygiene standards.
1. Defective or Damaged In-Transit Items
If your parcel arrives with physical seal damage, torn outer foil, or incorrect product variants, please report the issue within 48 hours of delivery.
2. Immediate Free Replacement
Upon verifying a photo of the damaged seal on WhatsApp, our team will dispatch an immediate free replacement batch with zero return freight hassle.
3. Opened Consumables
Unsealed packages cannot be returned once opened due to FSSAI food safety regulations.
To request replacement assistance: WhatsApp +91 9271580900 with your invoice photo.